Microlearning

Effective Communication in Maternal Healthcare Job Aid

Purpose: This quick-reference guide supports healthcare providers at Sunrise Community Hospital - Women’s Health Division by offering essential communication strategies for improving interactions with maternal patients.

Content Highlights: Key strategies include maintaining eye contact, using supportive language, and paraphrasing to ensure understanding—vital for building trust and empathy in maternal care.

Modality and Usage: Chosen for its easy accessibility, this job aid is available in both printed and digital formats, ideal for immediate use in clinical settings or during training. It facilitates the practical application of communication skills crucial in fast-paced healthcare environments.

Impact: Designed for daily use by maternity care professionals, this job aid helps enhance patient satisfaction and outcomes by improving communication efficacy during critical healthcare interactions.

Tool Used: Canva

• Design Doc

• Course

• Job Aid