Design Docs/Storyboards

This course is strategically crafted to equip healthcare providers with essential communication skills, addressing the disproportionately high maternal mortality rates among African American mothers linked to systemic biases. The training integrates active listening, empathetic communication, and cultural sensitivity to foster equitable care. Utilizing Articulate Storyline, the curriculum is delivered through engaging interactive e-learning modules, ensuring a dynamic learning experience. The storyboard further refines this plan, detailing the visual and textual elements of each module, which guides the creation of impactful and cohesive content. The storyboard further refines this plan, detailing the visual and textual elements of each module, which guides the creation of impactful and cohesive content. Supplemental job aids reinforce the online materials, while rigorous assessments verify the effective translation of knowledge into practice. These tools collectively contribute to the hospital’s mission to lead in providing compassionate and equitable maternal healthcare within the region.

• Design Document

• Course

This 20-minute e-learning course is meticulously designed using a detailed design document that outlines the instructional objectives and learning outcomes for new hires. The course, developed in Articulate Rise, leverages interactive learning techniques, real-life scenarios, and role-playing exercises based on the S.H.O.P. framework—Smile, Help, Offer, and Please—to enhance customer engagement and sales skills. Through this structured approach, employees learn crucial customer interaction skills, such as greeting customers, employing open-ended questions, offering additional items, and using the Surprise and Delight calendar to build customer loyalty. Included in the course are interactive knowledge checks and a comprehensive final assessment. A Level 3 job shadowing component is integrated to confirm that employees can confidently apply what they've learned in real-world sales settings, ultimately enhancing brand representation, boosting sales, and improving overall customer experiences.

• Design Document

• Course

This interactive e-learning course, crafted in Articulate Storyline, empowers beginner gardeners with the fundamentals of rose pruning. The course framework, detailed in the design document, outlines when and how to prune roses effectively, employing the P.R.U.N.E. method—Prepare, Remove, Unnecessary, Nurture, and Enjoy. Learners are guided through understanding the best times for pruning based on climatic conditions, plant signals, and the safe use of essential tools for effective pruning. Engaging visuals and hands-on activities throughout the course, along with interactive knowledge checks, are strategically designed to ensure learners not only understand but also apply their pruning skills confidently. This comprehensive approach guarantees gardeners are well-equipped to foster healthy and vibrant roses year after year.

• Design Document

• Course

• Storyboard

• Video

• Storyboard

• Course